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Frequently Asked Questions

What you need to know

What amenities are included in the Rosewood Pool Villas?

Each villa features a private pool, spacious living and dining areas, luxurious bathrooms, and outdoor spaces. Villas come equipped with high-end amenities such as Wi-Fi, flat-screen TVs, minibars, and personalized butler service. Additionally, guests have access to resort facilities including restaurants, a spa, fitness center, and other leisure activities. Please note that services beyond the villa accommodation, such as dining and activities, are chargeable.

Is there a butler service available in the villas?

Yes, all Rosewood Pool Villas offer personalized butler service to cater to guests’ needs, including arranging activities, meals, and any special requests during their stay. Butler service is included, but additional services may be chargeable.

Are the villas suitable for families?

Yes, Rosewood Pool Villas are family-friendly, offering spacious accommodations with multiple rooms and plenty of outdoor space. Some villas also include additional services and amenities for children, such as babysitting, kids’ menus, and activities designed for younger guests. Some services, such as babysitting, are chargeable.

What is the check-in and check-out time?

Check-in time is typically from 3:00 PM, and check-out is by 12:00 PM (noon). Early check-in and late check-out may be available upon request, subject to availability. Charges may apply for early check-in and late check-out.

Can I request in-villa dining?

Yes, in-villa dining is available, allowing guests to enjoy meals in the privacy and comfort of their villa. A curated menu offers a variety of options, from local specialties to international cuisine. In-villa dining is chargeable.

What kind of activities are available for guests staying at the villas?

Guests can enjoy a range of activities, such as guided tours, water sports, cooking classes, yoga sessions, and more, depending on the villa location. The resort also offers wellness programs, spa treatments, and access to nearby attractions. Most activities are chargeable.

Do the villas offer special packages for honeymooners or special occasions?

Yes, Rosewood Pool Villas often provide romantic packages for honeymooners or those celebrating special occasions. These may include private dinners, spa treatments, and other personalized experiences to make the occasion memorable. Additional charges apply for special packages.

How can I make a reservation for a Rosewood Pool Villa?

Reservations can be made directly through the Rosewood Hotels & Resorts website, via phone, or through third-party travel agencies. It is recommended to book in advance, especially during peak seasons, to ensure availability.

Is transportation provided from the airport to the villas?

Yes, transportation services, including airport transfers, can be arranged upon request. The resort typically offers luxury vehicle or private car services for guest convenience. Airport transfers are chargeable.

Are pets allowed in the villas?

This depends on the specific Rosewood property. Some Rosewood locations are pet-friendly, while others may have restrictions. It is advised to check with the villa at the time of booking regarding their pet policy.

What health and safety measures are in place at the villas?

Rosewood Pool Villas adhere to strict health and safety protocols, including enhanced cleaning procedures, regular sanitization, and staff training to ensure a safe and comfortable environment for all guests.

Can I request special dietary preferences for meals?

Yes, guests can inform the staff about any dietary restrictions or preferences in advance, and the culinary team will be happy to accommodate these needs. Charges may apply depending on specific requests.

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